Privacy Policy

Who We Are

Zeloviopal Atelier Pty Ltd operates this website and provides bespoke tailoring, couture, and related client services from Suite 4, Level 1 87 King Street Sydney NSW 2000 Australia.

Information We Collect

• Information you submit through enquiry, booking, newsletter, and request forms, including your name, email address, service interest, and message content.
• Business records required to answer enquiries, schedule consultations, prepare quotations, and manage client relationships.
• Technical information that may be generated by your browser when visiting the site, such as device type, browser details, and approximate usage data stored in server logs.

How We Use Information

• To respond to enquiries and provide requested tailoring or couture services.
• To maintain internal records, quotations, appointments, and customer support correspondence.
• To improve the content, usability, and reliability of the website and our service process.
• To send updates you have explicitly requested, including newsletter communications.

Disclosure and Service Providers

We may share information with professional advisers, technology providers, hosting suppliers, payment providers, logistics partners, or regulators where reasonably necessary to operate the business, comply with law, or protect legitimate business interests. We do not sell personal information.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and dispute-resolution requirements. We apply proportionate administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your Choices

• You may request access to, correction of, or deletion of personal information held about you, subject to applicable law.
• You may opt out of non-essential marketing communications at any time.
• You may contact us using the plain-text details shown on this site if you have privacy questions or complaints.

International Visitors

If you access this website from outside Australia, you acknowledge that information may be processed in Australia or in other jurisdictions used by our service providers, subject to applicable legal protections.